Lost something in Waikoloa Village? Here is who to contact.
One report gets routed to Hawaii County Police, local resorts, Hele-On Bus, and active community networks. Your report stays active, automatically matching against new found items.
What did you lose?
If there isn’t an adequate suggestion, select “Other – My item isn’t listed” and enter the item’s category. You can provide details later.
Publishing your report is free and your details stay private. The assisted search is a separate paid service, described in the Terms.
Recent activity
Across the United States
- Wrislet clutch gray/silver bag with documents · Chicago, IL, October 8
- Ring TM on top · Greensboro, NC, October 8
- Keys · Sarasota, FL, October 8
- Keys · Brookline, MA, October 7
- Camera · Monterey, CA, October 7
Local contact details reviewed on October 7, 2026.
How it works
You report your loss
Tell us what you lost, where, and when. We gather the details that matter most to the right channels.
We route it where it belongs
Your report goes to Hawaii County Police non-emergency, Hele-On Bus if applicable, local resort lost & found offices, and community groups monitoring for returns.
Your report keeps searching for a match
For your entire search period, your report automatically cross-references new found items posted to local channels, Facebook groups, and community networks. You get an alert the moment a credible match appears, so you don't have to check daily.
Where lost items go in Waikoloa Village
Every place items turn up, and where to report
Hawaii County Police
Items found on the street or in public spaces typically end up with the police. We file your report with the non-emergency line and ensure it reaches the right desk for follow-up.
Non-emergency line: (808) 935-3311|Email reports to info@hawaiipolice.gov
Resort & Hotel Lost & Found
If you lost something at or near the Hilton Waikoloa Village or another resort property, items are held at the front desk or guest services. We generate the exact details needed to file with the right department and track your claim.
Hele-On Bus
Lost something on Route 502 (Waikoloa Village Tripper) or another local bus? Hele-On holds items for a limited window. We contact their office immediately and track the claim for you.
Kona International Airport
Items left at Ellison Onizuka Kona International Airport are stored in the Security Office. We help you reach the Lost and Found Department and file a formal report right away.
Lost Pet
If your dog, cat, or other pet has gone missing in Waikoloa Village, alert Hawaii County Animal Control and local rescue networks immediately. Every hour matters. We connect you to the right agencies and community channels fast, and your missing pet report gets amplified across social networks. File a priority lost pet report →
⚠️ Spotted incorrect or outdated information? Let us know so we can review it.
Getting ahead matters
The sooner you report, the sooner every channel receives your information and the search network activates. A few minutes now puts your item in front of police, resort staff, bus drivers, and community volunteers who find things every day.
Report my lost item →Losing something in Waikoloa Village splits your search across separate systems: the Hawaii County Police Department, the local Hele-On Bus network, individual resort lost & found desks, and scattered Facebook groups. By the time you've contacted each one, days have passed and the trail grows cold.
ReportLost bridges that gap. File one report and we ensure Hawaii County Police, the right resort, transit authorities, and active community networks all get the word simultaneously. Better still, your report stays active during your entire search window, continuously matching against new found items and announcements, so you can focus on other things while we keep searching behind the scenes.

Common places items go missing
High-traffic zones in and around Waikoloa Village
Hilton Waikoloa Village & Resort Areas
Wallets, keys, and jewelry are frequently left in guest rooms, by the pools, at restaurants, or in transit between buildings. Resort staff manage a centralized lost & found, but reporting early ensures your item gets logged and checked daily.
Waikoloa Beach Road & Shopping Districts
Items drop from bags and pockets in parking lots, shops, and restaurants along this main corridor. Check with individual businesses first, but a lost report ensures broader visibility.
Hele-On Bus Route 502 (Waikoloa Village Tripper)
Bags, phones, and personal items are left on seats or under seating. The bus office holds found items for a set period, so immediate reporting ensures your item is logged and reserved.
Kona International Airport (20 minutes away)
If you lost something during departure or arrival, the airport's Lost and Found holds items in the Security Office. Report within 24 hours to improve recovery chances.
Community Parks & Public Spaces
Rings, bracelets, and glasses turn up in parks and along walking paths. Police and community groups often field these, so a public report reaches volunteers and neighbors who may have spotted your item.
Community networks helping reunite lost items
Active groups and forums where found items are posted
Facebook group where residents post found items and help search for lost belongings across the Big Island, including Waikoloa Village
Facebook community focused on reuniting lost pets with their owners across Hawaii
Reddit community for Big Island residents sharing local news, recommendations, and community alerts
Local classifieds where residents post and search for lost and found items
Neighborhood network where Waikoloa Village residents often post found items and community alerts
Questions about reporting in Waikoloa Village
How long do Hawaii County Police hold lost and found items?
The Hawaii County Police Department retains items for a standard period. Contact the non-emergency line at (808) 935-3311 to inquire about a specific item. Our report ensures your loss is registered and flagged for ongoing review.
How long does Hele-On Bus keep lost items?
Hele-On Bus typically holds found items for 30 to 45 days from the date they're turned in. Reporting immediately increases the chance it's still available. We contact their office right away so your item is reserved and tracked.
What if I lost something at the Hilton Waikoloa or another resort?
Contact the resort's guest services or front desk directly at (808) 886-1234 for the Hilton. Provide your room number and a detailed description. We generate all the information you need to file a claim and follow up with the resort until the item is found.
What should I do if I lost something at Kona Airport?
Call the airport's Lost and Found Department at (808) 329-5073 as soon as possible. Items held in the Security Office are stored for a limited time. Report immediately and provide details of where you last saw your item, the terminal, and approximate time.
Can ReportLost help me search my car, room, or backpack?
ReportLost connects you to official channels and community networks where found items are posted. If you're unsure where you lost something, start by checking places you've been today. Then file a report so local networks are alert and can help.
Is ReportLost.org official, or does it replace calling the police?
ReportLost is an independent service that streamlines the reporting process. We contact the police, relevant agencies, and community networks on your behalf so you don't have to call each one separately. You always have the option to report directly to Hawaii County Police at (808) 935-3311. We complement official channels, not replace them.
Lost & found in nearby cities
Start your search right now
The first few hours are crucial. File your report and let us route it to Hawaii County Police, local resorts, Hele-On Bus, and community networks simultaneously. Once you've reported, your item description stays active and matched against new found items for months to come, while you can rest knowing the search is on.
Start my report →ReportLost.org is an independent service and is not affiliated with Hawaii County Police, Hele-On Bus, local resorts, or any government agency. We facilitate reporting to these official channels and community networks on your behalf. Always verify contact information directly with the relevant agency or business. For emergencies, call 911.