Lost something in Hilo? Here are the offices that take your report.
One report and we route it to Hawaiʻi Police Department, Hele-On Bus, Hilo International Airport lost and found offices, and active Big Island social channels. Your report stays active, keeping you connected to matches without daily checking.
What did you lose?
If there isn’t an adequate suggestion, select “Other – My item isn’t listed” and enter the item’s category. You can provide details later.
Publishing your report is free and your details stay private. The assisted search is a separate paid service, described in the Terms.
Recent activity
Across the United States
- Wrislet clutch gray/silver bag with documents · Chicago, IL, October 8
- Ring TM on top · Greensboro, NC, October 8
- Keys · Sarasota, FL, October 8
- Keys · Brookline, MA, October 7
- Camera · Monterey, CA, October 7
Local contact details reviewed on October 7, 2026.
How ReportLost works in Hilo
You file your report
Tell us what you lost, where, and when. We gather the details that matter and generate the exact information the right channels need to find it.
We route it to the right places
Your report goes straight to Hawaiʻi Police, Hele-On Bus customer service, Hilo Airport lost and found, and gets shared with Big Island lost-and-found groups so it reaches the people most likely to spot it.
Your report keeps searching
For 12 months, your report stays active and continuously cross-checks new found-item posts, marketplace listings, and community announcements. You get an alert the moment a credible match appears, so you don't have to refresh feeds yourself.
Where to report a lost item in Hilo
The main channels and what ReportLost does to save you time
Hawaiʻi Police Department
The central place to report lost property. Call the non-emergency line and file a report. We provide the precinct details and tell you exactly what to include so your report is logged correctly.
Non-emergency (808) 935-3311|Hilo station (808) 934-8423|Visit HPD contact page
Hele-On Bus Lost & Found
Lost something on the bus? Hele-On keeps items for 30 days. We alert their customer service team immediately when you report through ReportLost.
Hilo International Airport
Items left at the airport or security checkpoints go to the airport lost and found. Call Allied Universal or TSA directly, and we ensure your report reaches them through the right channel.
Allied Universal (808) 961-9338|TSA checkpoint (808) 933-0107|Airport lost and found page
Hawaii County City Hall
For items lost at county facilities or for general inquiries, the Mayor's Office and County Clerk can point you to the right department. We help you connect with the correct office.
County Clerk (808) 961-8255|Mayor's Office (808) 961-8211|Hawaii County directory
Lost or Found Pet
If you've lost or found a pet in Hilo, contact Hawaiʻi County Animal Control immediately. Big Island residents also share sightings and alerts through dedicated pet rescue groups.
Animal Control (808) 327-3558|Humane Society Hawaii|<strong>file a priority lost pet report</strong>
⚠️ Spotted incorrect or outdated information? Let us know so we can review it.
Start your report while details are fresh
The sooner you file, the sooner we begin coordinating with local services and social channels. Getting your report submitted today means your item gets the best chance of being spotted and returned.
Report my lost item →Losing something in Hilo can feel scattered, especially when items turn up across different channels: the police lost and found, Hele-On Bus, airport baggage, the humane society, and a dozen Facebook groups. Each has its own process, phone number, and pickup window, and by the time you've called them all, the trail goes cold.
ReportLost cuts through that. One report to us, and we notify the right local channels for you, then keep your item on active search for months. Instead of checking Craigslist, Facebook groups, and police hotlines every day, your report works for you, matching against new found items automatically. Once you've filed, you can breathe, knowing we're staying on it.
Common places items go missing in Hilo
Wherever you lost it, we'll make sure the right local channels know
Downtown Hilo
Around the civic center, shops on Kamehameha Avenue, and the waterfront. Police and city services cover this densely walked zone.
Hilo Bay & waterfront
Parks, walking paths, and recreational areas where items are frequently left behind or accidentally dropped.
Hele-On Bus routes & stations
Throughout Hilo and East Hawaii. Bus lost and found holds items, and we contact them right away.
Hilo International Airport
Terminals, security checkpoints, parking, and ground transportation. Airport lost and found is actively searched.
Hawaii State Schools & facilities
University of Hawaii Hilo campus, Hilo High School, and county offices where lost items are often turned in.
Big Island community channels
We post your lost item to these active groups so neighbors can help
Facebook community for Hilo residents reporting and helping recover lost items
Dedicated pet recovery group across the Big Island
Active Facebook group for animal sightings and recoveries
Reddit community where lost items and pets are frequently posted
Long-standing marketplace listings for lost and found items
Frequently asked questions about lost and found in Hilo
How long does Hawaiʻi Police hold lost items?
The police typically hold lost and found items for up to 90 days. After that, items may be donated or disposed of. That's why reporting quickly and checking back often matters. ReportLost keeps your search active longer and alerts you to matches automatically.
How long does Hele-On Bus keep lost items?
Hele-On holds lost items for 30 days from the date they're turned in. If your item ended up on the bus, contact their customer service at (808) 961-8744 right away. We notify them for you as part of your report.
What if I lost something at Hilo Airport?
Contact Allied Universal (the airport ground services contractor) at (808) 961-9338 or (808) 961-9308. If lost at a security checkpoint, TSA holds items. Call (808) 933-0107. We'll provide you the exact process so nothing falls through the cracks.
Do I need to physically visit the police station or can I report by phone?
You can report by phone to the non-emergency line (808) 935-3311 or visit 349 Kapiʻolani Street, Hilo, in person. Many people start by phone, and police create a report. We can help walk you through what to say so your report is complete.
Can I report a lost pet through ReportLost?
Yes. Lost pets need extra urgency and visibility. We have a dedicated pet report form that immediately notifies Hawaiʻi County Animal Control (808) 327-3558 and posts to Big Island pet rescue groups. Your lost pet report stays active with priority matching for months.
Is ReportLost.org official or does it replace calling the police?
ReportLost is an independent service, not part of any police or government agency. We work alongside official channels, not instead of them. When you report through us, we pass your information to the right local authorities and keep-and-search active on social channels and local listings. You're always free to also call police directly, but we make sure nothing gets missed.
Lost & found in nearby cities
Ready to get your item found?
The first step is simple: file your report. Once submitted, our team takes it from there, notifying local services and keeping a lookout for you across Big Island channels. Your report stays active for months, so you can move forward with confidence.
Start my report →ReportLost.org is an independent service and is not affiliated with Hawaiʻi Police Department, Hele-On Bus, Hilo International Airport, Hawaii County, or any local government or business mentioned. We coordinate with these entities on your behalf but do not operate them. Always verify contact information with official sources. This guide is current as of the date published; please check official websites for the most up-to-date procedures and hours.