Privacy Policy

Privacy Policy – ReportLost.org

Last updated: 2025

1. Data We Collect

We collect only the information strictly necessary to process and share your lost item report:

• Contact details (name, email, phone),
• Item description and circumstances of loss,
• Optional photos or supporting information.

All data is provided voluntarily by the user.

2. Use of Data

Your data is used to:

• Create and display your report on our platform,
• Share it with relevant third parties (if authorized),
• Process payment and manage user communication.

We never sell or rent your data.

3. Data Sharing

We only share your data:

• With third parties involved in lost & found efforts, with your consent,
• With service providers (e.g. Stripe) necessary for payment processing.

Stripe is PCI-DSS compliant. We do not store payment details ourselves.

4. Your Rights

We comply with the California Consumer Privacy Act (CCPA) and apply similar standards to all U.S. users.

You have the right to:

• Request a copy of your data,
• Request deletion of your data,
• Opt-out of data sharing.

To exercise these rights, contact us at: support@reportlost.org

5. Data Retention

We retain report data for up to 24 months, unless deletion is requested earlier.

6. Data Security

• Data is encrypted at rest and in transit,
• Only authorized personnel can access your data,
• We conduct regular security reviews.

7. Cookies & Tracking

We use minimal cookies for:

• Basic site functionality,
• Anonymous analytics (e.g. Google Analytics, Plausible).

You can disable cookies in your browser at any time.

8. Children’s Privacy

This service is not intended for users under the age of 13. We do not knowingly collect personal data from children.

9. Updates

We may update this policy from time to time. The latest version will always be available on this page.

10. Contact

If you have any questions about this Privacy Policy, please contact us:

ReportLost.org
Email: support@reportlost.org