Lost something in Universal City? Here is who holds found property.
One report sent to Universal City Police, Animal Care & Control, and local lost & found channels. Your report stays active, automatically matching new found items against your description.
What did you lose?
If there isn’t an adequate suggestion, select “Other – My item isn’t listed” and enter the item’s category. You can provide details later.
Publishing your report is free and your details stay private. The assisted search is a separate paid service, described in the Terms.
Recent activity
Texas : there is no statewide holding period. Each police department, transit agency and venue sets its own retention policy, commonly around 90 days but different in every city. Contact the relevant organization to confirm its procedure.
Across the United States
- Wrislet clutch gray/silver bag with documents · Chicago, IL, October 8
- Ring TM on top · Greensboro, NC, October 8
- Keys · Sarasota, FL, October 8
- Keys · Brookline, MA, October 7
- Camera · Monterey, CA, October 7
Local contact details reviewed on October 7, 2026.
How it works
You file a report
Tell us what you lost, where, and when. We gather the details that matter to the right responders and channels.
We route it to the right places
Your report goes directly to Universal City Police Department, Animal Care & Control (if it's a pet), local lost & found networks, and community groups where items and animals turn up.
Your report keeps searching
For your entire search period, your item description stays active and automatically matches against newly posted found items, marketplace listings, and shelter intakes. You'll get an alert the moment a credible match appears, so you don't have to check every day.
Where lost items turn up in Universal City
These are the places and channels your report reaches, and where you can also search or inquire on your own.
Universal City Police Department
Items turned in by residents or found by officers are logged here. We tell you which department holds items, how long they're kept, and the exact steps to claim yours if it's located.
City Hall & Municipal Services
Items left in city buildings or during interactions with municipal staff are often held at City Hall. We know which department to connect you with and what info to provide.
Lost Pet
If your dog, cat, or other animal is missing, Universal City Animal Care & Control is your first stop. Animals are held for 5 days, and the faster you report, the better. You can also post in local pet networks to expand your reach. File a priority lost pet report
San Antonio International Airport
If you lost your wallet, phone, or ring while traveling through SAT, the airport's Lost & Found office can help. We make sure your report reaches them and any TSA office involved.
Community & Social Channels
Local Facebook groups like the Schertz, Universal City, Live Oak, Selma Lost & Found Pets group, Nextdoor, and neighborhood pages are where people post found items and pets. We post your report there so neighbors can help.
⚠️ Spotted incorrect or outdated information? Let us know so we can review it.
The sooner you report, the sooner we search
A fresh report reaches more people and channels while memories are clear and items are still where they were found. Once you've filed, the heavy lifting is ours—your report stays active and matching for months while you get on with your life.
Report my lost item →Losing something in Universal City can feel scattered. Your wallet might end up with Police, a ring at a local shop, a lost pet called into Animal Care & Control on Athenian Drive, or your phone listed in a neighborhood Facebook group. The systems don't talk to each other, so you end up making calls and searching multiple places yourself.
ReportLost takes the confusion out of that. One report goes to all the right places at once, and your description stays active, automatically hunting for matches across local networks and shelters for months. You can focus on your day while the search continues in the background.

Common places where things go missing in Universal City
Lost items, wallets, rings, and pets across town.
Downtown & Universal City Boulevard
The main commercial corridor around City Hall and municipal offices, where wallets and phones are often left in shops or handed to staff.
Residential neighborhoods
Pets and personal items lost in and around home areas, often reported through neighborhood Facebook groups and Nextdoor.
San Antonio International Airport area
Items and bags left during travel; the airport's Lost & Found processes hundreds of claims each month.
Local parks and green spaces
Rings, phones, and pet collars lost during outdoor activities; often recovered by staff or other visitors.
Community channels where lost items and pets are shared
Your report gets posted to these groups so neighbors and locals can help search.
Local Facebook group for lost and found pets in the Universal City area
Neighborhood-based alerts for lost items and pets
Universal City and surrounding area lost & found groups where locals post sightings
Questions about losing and finding things in Universal City
How long does Universal City Police hold lost items?
Items turned in to police are typically held for 30 to 90 days, though timelines can vary by item type. It's best to contact them at 210-658-5353 or visit in person at 2150 Universal City Blvd during business hours (Monday–Thursday, 8 a.m.–5:45 p.m.) to check on your specific item.
How long are lost pets held at Animal Care & Control?
Stray animals are held for 5 days before they may be adopted or transferred. Call 210-658-0700 immediately if your pet is missing. The facility is at 134 Athenian Drive, open Monday–Friday, 8 a.m.–5 p.m., and Saturday 8 a.m.–2:30 p.m. (2nd & 3rd Saturdays only).
Where do I claim a lost item if it's found?
If your item is located, you'll be contacted with pickup details. Items at Police are claimed at their headquarters; items at City Hall depend on which department holds them. We'll guide you through the process once a match is found.
Can I search for my lost item online while my report is active?
Yes. You can call Police at 210-658-5353, check local Facebook groups like the Schertz, Universal City, Live Oak, Selma Lost & Found Pets page, and monitor Nextdoor. However, your ReportLost report stays active and continues matching automatically, so you don't have to check every day.
What if I lost something at the San Antonio airport?
Call the airport's Lost & Found at 210-207-3451 or visit flysanantonio.com/traveler-assistance. We'll make sure your report is flagged for airport staff and TSA. Items are kept for 30 days.
Is ReportLost.org official, or does it replace calling the police?
ReportLost is an independent service that routes your report to official agencies and community channels on your behalf. We don't replace police or official lost & found services, but we make sure they get the right information quickly and your report stays active across all channels for months. You're always welcome to report directly to police or agencies if you prefer.
Lost & found in nearby cities
Start your search today
The faster your report goes out, the faster neighbors, Animal Care & Control, Police, and community groups can help. Once filed, your report keeps working for you—matching against new found items and posts automatically for up to 12 months.
Start my report →ReportLost.org is an independent service and is not affiliated with Universal City Police, Universal City Animal Care & Control, City of Universal City, San Antonio International Airport, or any other government agency or local business mentioned. We are a routing and alerting service that connects your report to official lost & found channels and community groups on your behalf. Always verify contact details and hours with official sources directly.