Lost something in Terrell Hills? Here is who holds found property.
One simple report reaches the Terrell Hills Police Department, city officials, VIA Transit, San Antonio International Airport, and active local community channels. Your report stays active, continuously matching against new found posts.
What did you lose?
If there isn’t an adequate suggestion, select “Other – My item isn’t listed” and enter the item’s category. You can provide details later.
Publishing your report is free and your details stay private. The assisted search is a separate paid service, described in the Terms.
Recent activity
Texas : there is no statewide holding period. Each police department, transit agency and venue sets its own retention policy, commonly around 90 days but different in every city. Contact the relevant organization to confirm its procedure.
Across the United States
- Wrislet clutch gray/silver bag with documents · Chicago, IL, October 8
- Ring TM on top · Greensboro, NC, October 8
- Keys · Sarasota, FL, October 8
- Keys · Brookline, MA, October 7
- Camera · Monterey, CA, October 7
Local contact details reviewed on October 7, 2026.
How ReportLost Works
You file your report
Tell us what you lost (a wallet, ring, phone, or anything else), where, and when. We gather the details we need to alert the right places.
We notify the right channels
Your report gets routed to Terrell Hills Police, city hall, transit lost and found, the airport if relevant, and posted to local community groups where residents actively search.
Your report keeps searching
For your entire search period, your report stays active and continues to cross-check new found items, community posts, and online listings. You'll get alerts if a likely match appears, so you don't have to refresh sites every day.
Where to report in Terrell Hills
Each of these channels handles found items, but ReportLost routes to all of them at once.
Terrell Hills Police Department
The police department is often the first stop for lost or found property reports in Terrell Hills. Officers can take down details and help coordinate with other departments. We route your report directly and provide the exact information they'll need to file it correctly.
Police Department website|Non-emergency line: (210) 824-1009
Terrell Hills City Hall
City administrative offices keep records of lost items found on city property or in public spaces. They can also direct you to the right department if your loss occurred at a city facility or park. We alert city hall with your full report so they can check their records and log your search.
VIA Metropolitan Transit Lost & Found
If you left your wallet, phone, or other items on a VIA bus or at a transit stop in the Terrell Hills area, this is your recovery point. VIA holds found items for a set period and checks them against loss reports. We include your loss details in the system so VIA can flag your report when items arrive.
San Antonio International Airport
Traveling through SAT and lost a bag, ring, or personal item? The airport's lost and found processes hundreds of reports. We make sure your report reaches their system so staff can prioritize your search as new items are logged.
Lost Pets
If your dog, cat, or other pet has gone missing in Terrell Hills, time is critical. The Terrell Hills Police Department, local animal shelters, and community pet groups are your main recovery network. Microchipping and immediate reporting to local rescues greatly improve reunion chances. File a priority lost pet report to activate our pet-specific alert system right away.
⚠️ Spotted incorrect or outdated information? Let us know so we can review it.
Why act today?
The sooner you report your loss, the fresher the trail and the quicker the information spreads through police files, city records, transit systems, and community channels. Once your report is live, you can breathe easier, knowing that every day our system is checking for matches on your behalf.
Report my lost item →Losing something in Terrell Hills can feel isolating, especially when you're not sure which office handles what or whether your report is still being looked for days later. The police department, city hall, public transit, the airport, and local Facebook groups all receive found items separately, and there's no single system tying them together. That's where we come in.
ReportLost simplifies the whole process. File once, and we make sure every relevant local agency and community channel gets your information. Better still, your report doesn't go quiet after a day or two. It stays active across your chosen search period, continuously matching new found postings and marketplace listings against your description, so you can stop worrying and let our system keep working for you.

Common places where items are lost in Terrell Hills
Wherever the loss happens, we route your report to the right recovery point.
Downtown Terrell Hills & New Braunfels Avenue
The commercial heart of the city, where wallets and phones are frequently lost in shops, restaurants, and parking areas.
Residential neighborhoods
Keys, rings, and personal items left in yards, driveways, or homes during moves or gatherings.
VIA Transit stops and buses
Common loss hotspot for phones, bags, and accessories left behind during the commute.
San Antonio International Airport vicinity
Luggage, wallets, and travel documents lost during airport trips and ground transportation.
Parks and recreational areas
Bracelets, glasses, and sports items left behind during outdoor activities.
Local community channels
We post your report to active community groups so neighbors can help in real time.
Facebook community group for lost and found posts
Dedicated pet recovery group on Facebook
Regional subreddit where Terrell Hills residents share recovery tips
National lost pet database active in the Terrell Hills area
Neighborhood app where residents report and search for lost items
Frequently asked questions
How long does the Terrell Hills Police Department hold found items?
Contact the non-emergency line at (210) 824-1009 to ask about retention periods for items currently in their custody. Policies can vary by item type, but police typically keep property for a reasonable time before transferring to city storage or disposal.
What should I do if I lost something at VIA Transit?
Call the VIA Metro Center lost and found at (210) 362-2006 during business hours (Monday–Friday, 8 a.m. to 5 p.m.) with details of the bus line and time. ReportLost ensures your report is also logged in the system so staff check for you.
Can I pick up a found item at San Antonio International Airport?
Yes. Call the airport's lost and found at (210) 207-3451 (Monday–Friday, 8 a.m. to 5 p.m.) with your item description. If it has been located, they'll arrange a pickup time. Be ready to provide proof of ownership.
What if I lost my pet in Terrell Hills?
Contact the Terrell Hills Police Department at (210) 824-1009 immediately, post to local Facebook pet groups like Lost and Found Pets of Terrell, and report on PawBoost and Petco Love. ReportLost has a dedicated pet-alert channel that notifies rescues and shelters in your area right away.
How does ReportLost keep my report active for months?
Your report stays in our system for your chosen search period (12 months). We continuously cross-check new found item posts, community listings, and marketplace ads against your description. When a credible match appears, you get an alert, so you don't have to manually search every day.
Is ReportLost an official city service or police department?
No. ReportLost is an independent service that works alongside local law enforcement, city hall, transit, and community channels. We are not affiliated with the Terrell Hills Police Department or any government agency, but we are trusted by residents to efficiently coordinate your report across all official channels and keep it actively searching.
Lost & found in nearby cities
Ready to bring your item back home?
File your report now and let our team handle the coordination with Terrell Hills Police, city hall, transit, the airport, and local communities. Your report will stay active and searching on your behalf for the duration you choose.
Start my report →ReportLost.org is an independent service and is not affiliated with the Terrell Hills Police Department, City of Terrell Hills, VIA Metropolitan Transit, San Antonio International Airport, or any other official agency mentioned. We coordinate your report across these channels to improve your chances of recovery, but we do not replace or substitute for direct contact with police, city officials, or lost and found offices. All information provided is accurate to the best of our knowledge at the time of publication.