Lost something in San Juan? Here is who holds found property.
File a single report and we connect you with the San Juan Police Department, City Hall, and local lost and found channels. Your report stays active, continuing to search for a match so you don't have to check every day.
What did you lose?
If there isn’t an adequate suggestion, select “Other – My item isn’t listed” and enter the item’s category. You can provide details later.
Publishing your report is free and your details stay private. The assisted search is a separate paid service, described in the Terms.
Recent activity
Texas : there is no statewide holding period. Each police department, transit agency and venue sets its own retention policy, commonly around 90 days but different in every city. Contact the relevant organization to confirm its procedure.
Across the United States
- Wrislet clutch gray/silver bag with documents · Chicago, IL, October 8
- Ring TM on top · Greensboro, NC, October 8
- Keys · Sarasota, FL, October 8
- Keys · Brookline, MA, October 7
- Camera · Monterey, CA, October 7
Local contact details reviewed on October 7, 2026.
How ReportLost works in San Juan
You report your loss
Tell us what you lost, where, and when. We gather the details that matter to local authorities and businesses in San Juan.
We route your report to the right places
Your report goes straight to the San Juan Police Department, relevant lost and found offices, and active local community channels. No runaround, no repeating yourself.
Your report keeps searching for you
For your entire search period, your report automatically matches against new found items, marketplace posts, and community alerts. If a credible match emerges, we alert you right away.
Where to report a loss in San Juan
From the Police Department to local businesses, here's the full picture of who handles lost items in town.
San Juan Police Department
The Police Department's non-emergency line handles lost property reports and can advise you on item recovery. We identify the correct precinct or station for your location and help you file directly.
San Juan City Hall
City Hall coordinates lost items reported in public spaces and municipal buildings. They can also point you toward the right department depending on where you lost your item. We generate the exact information you need to provide when you call.
Local businesses and public spaces
Hotels, restaurants, shopping areas, and community centers in San Juan often hold lost items at their front desk or management office. We help you identify which business to contact and craft a clear description for their lost and found staff.
San Juan Airport (SJU) Lost and Found
If you lost something at the airport, the dedicated Lost and Found Office is located on the Arrivals floor of Terminal B and responds to inquiries within 10 business days. We point you to the right desk and help you provide your flight and baggage details.
Lost pet
If you've lost a dog, cat, or other pet in San Juan, the Animal Control Division operates 24/7 to help reunite you with your companion. Acting quickly improves reunion odds significantly. file a priority lost pet report.
⚠️ Spotted incorrect or outdated information? Let us know so we can review it.
The first hours matter
Getting your report in front of the right people early increases the chances of recovery. Once you file with us, the search is on, and your report stays active for months while you move forward.
Report my lost item →Losing something in San Juan means contacting multiple offices separately, each with its own hours and procedures. The Police Department handles some lost items, City Hall coordinates others, and if you lost something at a local business or public space, you might spend days calling around town hoping someone found it.
ReportLost simplifies that. One report does the work of calling the police non-emergency line, visiting City Hall, and posting across community channels yourself. Your report stays active and continues to search for matches automatically, so you can breathe easy while we help bring your item home.
Common places to lose items in San Juan
Whether you lost something downtown, at a local business, or in a residential area, knowing the neighborhood helps us route your report faster.
Downtown San Juan
Around City Hall and S Nebraska Avenue, the heart of municipal and commercial activity where items are frequently left at businesses and offices.
North San Juan / Raul Longoria Road
The northern residential and commercial corridor where the Police Department North Station is located, with schools, shops, and family-oriented spaces.
San Juan Airport (SJU)
Terminal areas, baggage claim, and gate zones where travel-related items are most often forgotten or misplaced.
US Highway 83 corridor
Major retail and dining establishments along the main east-west route through town, where lost items end up at customer service counters.
Residential neighborhoods
Local parks, streets, and community centers across San Juan where everyday losses occur and neighbors often post findings on community networks.
San Juan community channels
Local Facebook groups and community networks are where many found items are reported. We post your report to the right channels so your item gets eyes on it fast.
Facebook group for lost, found, and animals in distress across the area
Regional pet alert network covering San Juan and surrounding communities
Cross-county group active in the Rio Grande Valley, often posts about San Juan area losses
Reddit community dedicated to reuniting people with lost animals
Frequently asked questions
How long does the San Juan Police Department keep lost items?
The Police Department's standard holding period is typically 30 to 90 days, depending on the item type. We recommend filing your report early and checking in after a few weeks to confirm the item's status. Having your report on file with ReportLost extends your search window significantly.
What if I lost something at San Juan Airport?
The SJU Lost and Found Office on the Arrivals floor of Terminal B is your first contact. They respond to inquiries within 10 business days. Have your flight number, seat number, and baggage tag ready when you call (787) 253-5637.
Can I report a lost pet directly to Animal Control?
Yes. Call (956) 223-2400 (available 24/7) or (956) 447-3401 to report your lost pet to Animal Control immediately. The faster you report, the better your chances. ReportLost can file a priority lost pet report to amplify your search across multiple channels simultaneously.
What if I lost something on a San Juan bus or in transit?
Check with the local transit authority or the specific transit company where you were traveling. San Juan is served by regional bus systems; we'll help you identify the right carrier and provide them with your report details.
How does ReportLost keep my report active for 12 months?
Your report stays in our system and automatically matches against new found item posts, marketplace listings, community alerts, and local databases throughout your search period. You won't have to repost or re-check every day. If a credible match appears, we notify you immediately.
Is ReportLost.org an official city service, or does it replace the police?
ReportLost is an independent service that works alongside local authorities, not a replacement for them. We coordinate your report to official channels like the Police Department and City Hall and extend your search through community networks and ongoing monitoring. Filing with ReportLost in no way replaces your responsibility to contact police or local offices directly for official reports, but we handle the legwork of routing and follow-up for you.
Lost & found in nearby cities
Start your search today
The sooner your report is filed and routed to the right people, the sooner your item can come home. Let us handle the calls and coordination while your report keeps working around the clock.
Start my report →ReportLost is an independent service and is not affiliated with the San Juan Police Department, City of San Juan, San Juan Airport, or any other local government or private entity mentioned on this page. We coordinate your report with these organizations and channels to improve your recovery chances, but we do not represent them, and they do not endorse ReportLost. Always file an official report with the Police Department for legal documentation. All phone numbers and contact information are current as of the last update but may change. Verify directly with the relevant organization before relying on this information.