Misplaced something in San Juan? Get it back with one simple report.
File a single report and we notify the Puerto Rico Police Bureau, the Luis Muñoz Marín International Airport Lost & Found, the Humane Society of Puerto Rico, and active local community channels. Our team monitors social platforms, community groups, and marketplace listings continuously so you don't have to.
What did you lose?
If there isn’t an adequate suggestion, select “Other – My item isn’t listed” and enter the item’s category. You can provide details later.
Publishing your report is free and your details stay private. The assisted search is a separate paid service, described in the Terms.
Recent activity
Puerto Rico : a finder must hand the item to the municipal authority immediately, not to a police station, and the municipality publishes a public notice. Three months after that notice, an unclaimed item, or its value, is awarded to the finder, and an owner who gets the item back owes the finder one tenth of its value (31 L.P.R.A. §7966). (Civil Code of Puerto Rico, art. 749 (31 L.P.R.A. §7965))
Reported in San Juan
- Keys keyless remote for aerox v1 with other keysSeptember 29
- WalletAugust 20
- PurseAugust 16
Across the United States
- Wrislet clutch gray/silver bag with documents · Chicago, IL, October 8
- Ring TM on top · Greensboro, NC, October 8
- Keys · Sarasota, FL, October 8
- Keys · Brookline, MA, October 7
- Camera · Monterey, CA, October 7
Local contact details reviewed on October 7, 2026.
How ReportLost works in San Juan
You describe your loss
Tell us what you lost, where you lost it, and when. Our intake form captures all the details that matter to the right agencies and community channels in San Juan.
We route your report to the right places
Your report goes straight to the Puerto Rico Police Bureau, airport lost & found if applicable, animal shelters, and the local Facebook groups and Reddit communities where San Juan residents post found items every day.
Automated monitoring finds matches for you
For months, we scan community posts, marketplace listings, and local social channels. The moment someone posts "found" with details matching yours, you get an alert. No need to check Facebook groups or Nextdoor yourself every morning.
Where to report a lost item in San Juan
Direct contacts for police, the airport, animal shelters, and community channels
Puerto Rico Police Bureau
The main police headquarters in San Juan processes lost item reports. We help you determine the right precinct for your loss location and prepare the information they'll need.
Luis Muñoz Marín International Airport Lost & Found
If you lost an item at SJU airport, the Lost & Found office on the Arrivals floor of Terminal B holds items. We generate the exact description and dates to include in your inquiry so they can search their database efficiently.
Terminal B Arrivals: 787-253-5637|General airport areas: 787-791-0098
San Juan City Hall
The Municipality of San Juan can direct lost item inquiries to the appropriate city department and may hold items found in public spaces. We can advise you on which city office to contact based on where you lost your item.
Lost Pet? Priority support available
The Humane Society of Puerto Rico and PawBoost connect lost and found pets across the island. If your pet is missing, file a priority lost pet report with us and we'll ensure shelters and rescue networks have your information immediately.
⚠️ Spotted incorrect or outdated information? Let us know so we can review it.
Get your report in motion today
The sooner you submit your loss, the sooner our monitoring system begins scanning for matches. Every day counts, and once your report is filed, the detective work is ours.
Report my lost item →San Juan spreads across neighborhoods, beaches, and Old Town, and losing something means reaching out to police, the airport authority, local shops, and hoping a neighbor posts it online. The catch: each agency holds lost items separately, social posts disappear quickly, and you'd need to refresh Facebook groups and Reddit threads constantly to spot a match.
ReportLost centralizes your loss. One report triggers notifications to every relevant San Juan office and local channel, and our system watches the web automatically so you can move on. Whether your item ends up at the police precinct, the airport, a local business, or gets posted by someone who found it on social media, we're looking for it.
Common places where items go missing in San Juan
Neighborhoods and landmarks where ReportLost helps most often
Old San Juan
Historic cobblestone streets, cafes, and shops draw locals and visitors daily. Lost items are frequently turned in at nearby police stations or posted in neighborhood community groups.
Condado Beach & Beachfront
Beaches, hotels, and boardwalk restaurants are busy year-round. Items left at beach clubs or in sand are often recovered by staff or found by beachgoers who post online.
Downtown San Juan
Government offices, shopping districts, and transit hubs see constant foot traffic. Items left in buses, shops, or on streets often end up with local business owners or police.
Puerta de Tierra
Residential and tourist areas near the waterfront and historic landmarks. Community members often post found items in local Facebook groups.
Luis Muñoz Marín International Airport
Bags, phones, and travel documents are left at security, gates, and baggage claim regularly. The airport Lost & Found holds items for a set period before disposal.
San Juan community channels where found items are posted
Local Facebook groups and Reddit communities actively share lost and found posts
Large community group where locals and visitors post found items and travel advice
Active subreddit where travelers and residents discuss lost items and coordinate recovery
Local subreddit for San Juan residents and visitors sharing neighborhood updates and lost & found posts
Dedicated to missing and found pets, powered by PawBoost alerts
Neighborhood-level platform where San Juan residents often post found items in real time
Frequently asked questions about lost items in San Juan
How long does the Puerto Rico Police Bureau hold lost items?
Holding periods vary by precinct and item type. We recommend contacting the main line at 787-793-1234 to confirm how long your specific item will be held and the best precinct to check.
What's the process for retrieving an item from the airport Lost & Found?
Call the Lost & Found office at 787-253-5637 (Terminal B Arrivals) with a description of your item, the date you lost it, and your flight or airline if you have it. Standard response time is about 10 business days. For general airport areas, try 787-791-0098.
How do I report a found item if I'm a San Juan resident?
You can post in local Facebook groups like "Come to Puerto Rico" or contact your local police precinct. ReportLost monitors these channels constantly, so if someone posts your item, we'll alert you.
Are there specific community groups where San Juan residents post found items?
Yes. Facebook groups like "Come to Puerto Rico" and local Nextdoor neighborhoods are very active. Reddit communities r/PuertoRicoTravel and r/SanJuan also see found-item posts regularly. ReportLost scans all of these automatically.
What happens if I lost something at the airport but after security?
If you lost an item in a terminal area (gate, bathroom, restaurant), contact airport Lost & Found at 787-791-0098. If lost after going through security, TSA may hold it; you can also check directly with the airline if it was at a gate.
Is ReportLost.org an official government service?
No. ReportLost is an independent service that helps you report losses and coordinates with official agencies like the Puerto Rico Police Bureau and the airport. We are not affiliated with or endorsed by Puerto Rico government, but we work with them to ensure your report reaches the right desks. Filing a report with us does not replace filing a police report if you believe a crime occurred.
Lost & found in nearby cities
Ready to find your lost item?
Submit your report now. Our team will route it to the police, airport, animal services, and local community channels across San Juan, and we'll monitor the web for matches over the coming months.
Start my report →ReportLost.org is an independent service and is not affiliated with, endorsed by, or part of the Puerto Rico Police Bureau, the Municipality of San Juan, Luis Muñoz Marín International Airport, the Humane Society of Puerto Rico, or any other government or private agency listed on this page. We coordinate with these entities on your behalf, but filing a report with ReportLost does not replace filing an official police report or contacting these agencies directly. For emergencies, always dial 911. See our full terms and privacy policy for more details.