Lost something in Jacksonville? Here is who to contact.
File one report and we'll notify the Jacksonville Police Department, City of Jacksonville, Onslow County Animal Shelter, and scan social channels and local networks continuously for matches, so you don't have to.
What did you lose?
If there isn’t an adequate suggestion, select “Other – My item isn’t listed” and enter the item’s category. You can provide details later.
Publishing your report is free and your details stay private. The assisted search is a separate paid service, described in the Terms.
Recent activity
Across the United States
- Wrislet clutch gray/silver bag with documents · Chicago, IL, October 8
- Ring TM on top · Greensboro, NC, October 8
- Keys · Sarasota, FL, October 8
- Keys · Brookline, MA, October 7
- Camera · Monterey, CA, October 7
Local contact details reviewed on October 7, 2026.
How ReportLost Works
You report your loss
Tell us what you lost, where, and when. We gather the details needed to alert the right Jacksonville authorities and organizations.
We route it everywhere that matters
Your report reaches the Jacksonville Police Department, city departments, the Onslow County Animal Shelter if it's a pet, and local community channels, all in one go.
We monitor the web for you, 24/7
Our system watches Facebook groups, Nextdoor, local classifieds, and community posts for months, matching found items against your description. You get an alert the moment we spot a credible match, so you're never refreshing pages manually.
Where to report in Jacksonville
These are the official channels. ReportLost handles the coordination and ongoing monitoring so you don't have to manage each one yourself.
Jacksonville Police Department
Report lost property directly to the police non-emergency line. We tell you which precinct handles your location and draft the exact details to provide when you call.
Police Department main line|Report a Crime / lost property form|Non-emergency dispatch
City of Jacksonville
The city maintains records of found items turned in at public locations. We point you to the right department and make sure they know what to look for.
Onslow County Animal Shelter
If your pet is missing, call the shelter immediately. They also maintain a found pets registry. We help you file a report and monitor for matches, then file a priority lost pet report that reaches more rescue networks.
Animal Shelter Services|Animal Control / Report Lost Pet|Find My Lost Pet database
Jacksonville Transit
Lost something on a bus? Contact Jacksonville Transit's one-call center right away. We generate the description and trip details needed to speed up your search.
Albert J. Ellis Airport
If you lost an item in the terminal or suspect it's in airport lost and found, file a claim with the airport directly. We help you document what was lost and where.
⚠️ Spotted incorrect or outdated information? Let us know so we can review it.
The sooner you report, the better
Items get claimed or moved quickly, especially in busy public spaces. Once your report is filed with us, you can step back knowing our system is searching on your behalf, across all those channels and the wider web, so you can focus on your day.
Report my lost item →Jacksonville sits at the heart of Onslow County, and losing something here means juggling calls to the police department, the animal shelter if it's a pet, local Facebook groups, and hoping a neighbor posts on Nextdoor before your item disappears. Each service tracks its own lost items separately, and there's no single place that ties them together.
ReportLost bridges that gap. One report covers the Jacksonville Police Department, City Hall, Onslow County Animal Services, and the entire local web. Then we keep watching for you, automatically scanning community posts and alerts so you can move on knowing someone is working the case.
Common places to lose things in Jacksonville
If you remember roughly where it disappeared, it helps us target the right local services.
Downtown Jacksonville
City center shops, offices, and the courthouse area see steady foot traffic. Lost items often end up with the city or nearby businesses.
Jacksonville Transit Bus lines
Bags and personal items are frequently left on buses. Check with the transit center quickly, then call the one-call dispatcher.
Albert J. Ellis Airport
Terminals, security lines, and gates are busy zones. Airport lost and found processes claims, but ReportLost can also monitor announcements for you.
Onslow County parks and recreation areas
Outdoor spaces see lost wallets, keys, and pets. Police records and community Facebook groups are your fastest resources.
Neighborhoods and residential blocks
Found items are often posted by neighbors on Nextdoor or local Facebook groups. We monitor those channels around the clock.
Jacksonville community channels
Many found items are posted by neighbors and good Samaritans. We scan these groups for you automatically.
Facebook group for lost and found pets in the Jacksonville area
Local Facebook community for missing and found animals
Regional lost pet alerts and found pet database
Community page sharing lost and found fur babies across Onslow County
Neighborhood app where residents post found items and local alerts
Reddit community for Jacksonville and surrounding areas
Frequently asked questions
How long does the Jacksonville Police Department keep lost items?
The police typically hold found property for 30 to 90 days, depending on the item's condition and value. Call non-emergency dispatch at 910-938-7585 to ask about your specific item, or ReportLost will include this question in your filed report.
Where do I claim a lost item from the city of Jacksonville?
Found items turned in to city employees or public facilities go to the appropriate department. Contact the main city line at 910-938-5200 to ask which department holds your item, or email through the city website.
How long can I search for my pet at the Onslow County Animal Shelter?
The shelter holds stray animals for a required holding period, typically 5-7 days. Visit during hours (12 PM–5:30 PM Tuesday–Friday, 10 AM–4 PM Saturday) or call 910-937-1164. ReportLost also alerts rescue networks and monitors community posts so you have a wider net.
What if I lost something on the Jacksonville Transit bus?
Call the one-call center at 910-938-7433 (Monday–Friday, 8 AM–6 PM) with details of your trip and item. The driver or cleaning crew may have found it. ReportLost can draft this call for you and follow up if needed.
Does ReportLost.org replace the police or official services?
No. ReportLost is an independent service that simplifies the reporting process and monitors the public web continuously so you don't have to. We route your case to official services like the Jacksonville Police Department, the city, animal control, and local community channels, then we keep searching for you for months. We complement official channels, not replace them.
Lost & found in nearby cities
Start your report now
The sooner you report, the sooner we begin searching. Fill out your details, and we'll notify Jacksonville Police, the city, the animal shelter if needed, and scan the entire local web for matches.
Start my report →ReportLost.org is an independent service and is not affiliated with the Jacksonville Police Department, City of Jacksonville, Onslow County Animal Services, Jacksonville Transit, Albert J. Ellis Airport, or any other government or municipal agency. We partner with and complement these official services but do not represent them. Always contact local police or relevant authorities directly for urgent or suspicious circumstances.