Lost something in Jacksonville? Report it and we'll route it to the right place.
One report and we connect it to the Jacksonville Police Department, City Hall, local transit systems, and active community channels. Your report stays active, so you don't have to chase leads yourself.
What did you lose?
If there isn’t an adequate suggestion, select “Other – My item isn’t listed” and enter the item’s category. You can provide details later.
Publishing your report is free and your details stay private. The assisted search is a separate paid service, described in the Terms.
Recent activity
Illinois : the holding period depends on value: six months for items under $100, one year above. (765 ILCS 1020)
Across the United States
- Wrislet clutch gray/silver bag with documents · Chicago, IL, October 8
- Ring TM on top · Greensboro, NC, October 8
- Keys · Sarasota, FL, October 8
- Keys · Brookline, MA, October 7
- Camera · Monterey, CA, October 7
Local contact details reviewed on October 7, 2026.
How ReportLost works in Jacksonville
You file your report
Tell us what you lost, where, and when. We gather all the details needed to alert the right departments and channels in Jacksonville.
We route it to the right places
We send your report to the Jacksonville Police Department, City Hall, local transit lost & found offices, and share it with active community groups so people actively searching know to look out for your item.
Your report keeps searching
While you move forward, your report stays active for 12 months, automatically cross-checking new found posts, marketplace listings, and community posts for a match. You get an alert if something credible comes up.
Where to report a lost item in Jacksonville
The main places to file a report and check, plus how ReportLost connects them all
Jacksonville Police Department
The Jacksonville Police Department accepts lost and found reports and maintains records. They're located at 200 West Douglas Avenue and open Monday through Friday, 8 AM to 4:30 PM. We generate the exact information to include and tell you which division covers your loss location.
City Hall & Local Government
Jacksonville City Hall can direct you to the right department and sometimes holds items turned in at municipal buildings or public events. You can reach City Hall at 217-479-4600 during business hours, Monday through Friday, 8 AM to 4:30 PM. We tell you what to say when you call.
Transit & Bus Systems
If you lost an item on a bus or at a transit station, several services cover Jacksonville. SMTD handles some routes and keeps items at 928 S. 9th Street; call 217-522-5531. MTD's customer service center at 217-384-3577 holds items for two weeks. We point you to the exact service and dispatch info you need.
Jacksonville Airport
If you lost something at Jacksonville International Airport (JAX), their lost & found can be reached at 904-741-2027 or 904-380-4069. Items are logged and held while they wait for claims. We help you file a claim with all the details the airport needs.
Lost Pets
If you've lost a cat or dog, Morgan County Animal Control (206 West Oak Street, Jacksonville) is the first call. They're open Monday through Friday, 8:30 AM to 4:30 PM, at 217-245-4015. Local Facebook groups like "Lost and Found Dogs in Jacksonville, Illinois" and "Lost Pets Morgan County IL" are also active. file a priority lost pet report
Retail & Public Spaces
Shopping centers, restaurants, banks, and other businesses often hold items left behind. We help you identify which locations to contact based on where you were when you lost your item, and we notify community groups to ask if anyone's turned it in.
⚠️ Spotted incorrect or outdated information? Let us know so we can review it.
The sooner you report, the sooner we can search
Once your report is filed, you can stop worrying about making calls or checking the same websites every morning. Your loss is in the system, and it stays there, working for you.
Report my lost item →Jacksonville spreads across Morgan County, and when you lose something valuable, the search can feel fragmented. The police have their own system, City Hall has different channels, transit services maintain separate lost & found offices, and the community is scattered across Facebook and Nextdoor. You end up calling multiple places and checking the same posts over and over.
ReportLost simplifies that. One report reaches the Jacksonville Police Department, City Hall, the right transit offices, and gets posted to the community channels where locals actually look. Better still, your report stays active long after you've filed it, continuing to search for a match while you get on with your day. No daily checking required.
Common areas where items get lost in Jacksonville
These neighborhoods and landmarks are where lost items are often reported or turned in
Downtown Jacksonville
The commercial heart of the city, around Douglas Avenue and Main Street, where shops, offices, and government buildings concentrate. High foot traffic means more lost items and active community awareness.
Jacksonville Square & Parks
Public gathering areas including the courthouse square and surrounding parks draw crowds and are natural places to lose wallets, phones, and personal items. Community members often post findings here.
West Side & Residential Areas
Neighborhoods west of the downtown core see regular lost item activity, especially along main roads and transit routes where buses run.
Transit Corridors & Bus Routes
Along the main bus lines served by SMTD and MTD, items are frequently left on vehicles or at stops. These areas feed into the transit lost & found system.
Community channels where Jacksonville residents post found items
Check these groups and forums where locals actively help reunite lost items with owners
Facebook group for lost and found pets, especially active for dog reunions
Facebook community dedicated to lost pets across the entire Morgan County area
Official Facebook page where found items and alerts are sometimes shared
Reddit community where residents post lost and found items and coordinate searches
Neighborhood app where Jacksonville residents post about lost items and found goods
Frequently asked questions about lost items in Jacksonville
How long do Jacksonville Police keep lost and found items?
The Jacksonville Police Department maintains lost item records, but holding periods can vary. Contact them at 217-479-4630 to confirm how long a specific item has been held or may be available for claim.
Can I pick up a lost item at the police station?
Yes, the Jacksonville Police Department is located at 200 West Douglas Avenue and is open Monday through Friday, 8 AM to 4:30 PM. Bring identification and a description of your item when you visit.
How long does SMTD hold lost bus items?
Lost items found on SMTD buses are kept at their dispatch office (928 S. 9th Street) for a reasonable holding period. Call 217-522-5531 to check if your item is there and when you can pick it up.
What if I lost something at Jacksonville Airport?
Call Jacksonville International Airport's lost & found at 904-741-2027 or 904-380-4069 to file a claim and check if your item has been turned in. Provide a clear description.
Where should I post about my lost item online?
Facebook groups like "Lost and Found Dogs in Jacksonville, Illinois" and "Lost Pets Morgan County IL" are active for pet losses. For general items, Nextdoor and Reddit's r/jacksonville are good places to alert the community. ReportLost also shares your report with these channels.
Is ReportLost.org official or does it replace the police?
ReportLost is an independent service, not part of any police department or government agency. We don't replace official reporting, we complement it. When you file with ReportLost, we connect your report to the official Jacksonville Police, City Hall, transit systems, and community channels so they all know to look for your item. You can also report directly to the police yourself; both approaches work together.
Lost & found in nearby cities
Ready to search smarter
Filing your report with ReportLost takes a few minutes and puts your lost item in front of the people and systems most likely to find it. Once it's in, your report keeps working for you, cross-checking new leads and community posts for up to 12 months.
Start my report →ReportLost is an independent service and is not affiliated with or endorsed by the Jacksonville Police Department, City of Jacksonville, Morgan County Animal Control, local transit systems, Jacksonville Airport, or any other agency or business mentioned. We help connect lost item reports to official channels and community resources; we do not operate the lost & found systems themselves. Always verify phone numbers and hours with the official sources before visiting.